• Make sure you are informed about the travel conditions imposed by the destination country of your flight. So the updated terms can be accessed here (https://www.mae.ro/travel-conditions)
• The travel conditions for Romanian citizens in the Schengen area can be consulted here (https://www.airportcluj.ro/conditii-de-calatorie-schengen-non-schengen/) 
• Passport (+ visa) or valid ID card, depending on your final destination.
• Airline ticket or e-ticket and presence at check-in for verification of travel documents 3 hours before departure time
• Checked Baggage: Regulations and weight limits vary by airline
• Carry-on: Regulations and weight limits also vary by airline
• Based on the new security equipment purchased by Cluj International Airport, passengers can carry electronic items in their hand luggage and do not have to take them out at security control
• Make sure you have no prohibited items in your luggage. The list of items prohibited in hand luggage or checked luggage can be accessed here (https://www.sri.ro/articole-interzise-in-avion) 

• You can find details about the location, parking facilities or transport to the airport here.
• In order to go through all the necessary formalities for your trip (passenger and baggage check-in, document verification, security control, customs control, etc.), the airlines recommend your arrival in the airport 2 or 3 hours before the flight. 
• Make time for all of these: it's in your best interest to have a carefree trip!

• As soon as you arrive at the airport, find out about your flight. Breaking news may appear. You can ask the staff at the check-in counters to clarify any ambiguities.  
• Consult the flight information board and follow the information monitors located throughout the passenger flow. 
• Pay attention to all announcements broadcast over the airport public address system, as well as all displayed information.

• Registration (check-in formalities) it is done at the counter reserved for the flight you are about to travel with. The formalities consist of registering your luggage and assigning a seat on board the plane. 
• We recommend that you check the travel conditions of the destination countries on the website of the Ministry of Foreign Affairs, at the following link  ( https://www.mae.ro/travel-conditions ).
• Passengers who do not show up on time for the check-in formalities they may lose their right to travel for the scheduled flight.

• Each airline has its own policy regarding the number of bags accepted, the dimensions and the maximum weight of the items.
• You are entitled to one or two hand luggage, but it must fall within the weight and size limits specific to each company and the type of ticket purchased. The airline you are traveling with may carry out weight and size checks before boarding, so make sure you are aware of the requirements imposed by the airline you are traveling with. 
• Baggage or checked baggage they will be handed over at check-in and will go into the custody of the airline you are traveling with. This will issue an identification tag to your luggage and it will be picked up at your destination. The airline imposes different requirements regarding its weight and size. 
• Any luggage weight difference against the limit imposed by the company is charged additionally, the rate is set by the airline.
• Sporting goods or other types of oversized items are accepted by airlines under their own terms and conditions.

• The list of prohibited items, both for hand luggage and for checked luggage, is not exhaustive. The list of prohibited articles specific to each of these two categories includes some indicative examples, with other articles being added to them, if they present similar characteristics to those listed.
• List of items prohibited in the aircraft cabin according to Regulation (EU) no. 1998/2015 of the Commission of November 5, 2015 can be accessed here (https://www.sri.ro/articole-interzise-in-avion)
• Make sure that there are no items in your luggage that may be prohibited for carriage. The fact that you forgot them is not an exception to being allowed to keep them during the trip. For more details, see List of items prohibited in checked baggage
• We recommend that you do not carry packages or items received from other people for this purpose.

In accordance with Article 9 of Regulation (EC) 1107/2006 – quality standards regarding assistance and DOC 30 ECAC Annex J – Code of good Conduct in Ground Handling For Persons With Reduced Mobility, the following quality standards have been established with regarding service availability: Service availability upon departure - announced with 48 h in advance by SITA messages or other forms of communication. 

• Availability 80% < 10 min waiting
• Availability 90% < 20 min waiting
• Availability 100% < 30 min waiting

Service availability upon departure - unannounced (direct presentation of the PMR passenger at the airport) 

• Availability 80% < 25 min waiting
• Availability 90% < 35 min waiting
• Availability 100% < 45 min waiting

More information here. 

• Passengers traveling with an infant or small child have priority at security checkpoints and boarding; 
• There are nursing rooms in the Departures Terminal Mother and child. They are located both in the public area and in the restricted area. 
• The stroller or the car seat can be considered luggage for the child under 2 years old, but for additional information, please check the travel conditions imposed by the airline you are traveling with. 
• If accompany a minor please ensure that you are informed of the terms and conditions required for your journey from the airline or the Border Police. 
• More information on the travel conditions for minor Romanian citizens can be accessed here 
• For indicative information please access the following link: https://www.politiadefrontiera.ro/ro/main/pg-conditii-de-iesire-din-tara-pentru-cetatenii-romani-minori-59.html or call at Border Police Office from "Avram Iancu" Cluj International Airport at the phone number: 0264 307 530

• For the transport of pets, we recommend that you check the terms and conditions of the airline you are traveling with in advance.

• All persons who are going to travel, as well as their luggage, are subject to security control, in order to prevent the introduction of prohibited items on board aircraft both for hand luggage and for checked luggage. They can be consulted by accessing the following linkurl: https://www.sri.ro/articole-interzise-in-avion

• For any information about the customs formalities to be completed when entering or leaving the country, go to https://www.customs.ro/ or contact Customs Office from "Avram Iancu" Cluj International Airport at the phone number: 0264 307 578

• For indicative information, you can access information on limits for alcohol, tobacco, cash in the EU – here (https://europa.eu/youreurope/citizens/travel/carry/alcohol-tobacco-cash/index_ro.htm) 

• This stage involves verification of documents necessary to cross the state border. La control of the Border Police you must have ready your identity documents, the boarding pass received from the airline and any powers of attorney / records / visas / etc. More information here (https://www.politiadefrontiera.ro/ro/main/pg-conditii-de-calatorie-89.html) 
• If accompany a minor please ensure that you are informed of the terms and conditions required for your journey from the airline or the Border Police. For indicative information please access the following link: https://www.politiadefrontiera.ro/ro/main/pg-conditii-de-iesire-din-tara-pentru-cetatenii-romani-minori-59.html 
• For any other information about the formalities regarding document control when entering or leaving the country, contact Border Police Office from "Avram Iancu" Cluj International Airport at the phone number: 0264 307 530

• Inform yourself correctly about the boarding gate for your flight (Schengen/Non-Schengen)
• Boarding formalities begin approximately 40 minutes before the plane's departure time. 
• Pay attention everyone broadcast ads through the public address system of the airport, as well as to everyone information displayed in the boarding area.

• Who is  items purchased in the restricted area of ​​the airport, you must keep the receipt or invoice that will be presented at security control in case you have a subsequent flight from another airport. If these goods are sold in special and sealed packaging, do not open them until their final destination or before security control, carried out at the last airport of transfer.

• The areas dedicated to smokers are properly signposted and are located both in the public area of ​​the terminals (outside) and in the Departures Terminal, the restricted area.

• The contact details of the airlines operating at Cluj International Airport can be found here