PRESS RELEASE FIRST RYANAIR FLIGHTS FROM CLUJ-NAPOCA
administrator2022-03-02T16:12:17+02:00PRESS RELEASE FIRST RYANAIR FLIGHTS FROM CLUJ-NAPOCA
Cluj-Napoca, April 3, 2019 – Ryanair, airline No. 1 in Europe, celebrated yesterday, April 2, its first flights from Cluj, the third Romanian airport from which it operates, by launching the new service to London Southend, part of the Summer 2019 program, which will be operated with a frequency of three weekly flights, and which will deliver over 50,000 customers to Cluj Airport this year. Romanian customers and visitors can now book their summer holidays to London Southend, enjoying lower fares and customer experience improvements such as:
- Lower rates – find a lower fare within 3 hours, receive the price difference plus €5 credit in MyRyanair
- Punctuality – target of 90% (excl. ATC) or 5% discount for the next month on air fares
- Attention Charter for Customers - EU261 complaints will be processed in 10 days, 24 / 7 support, 2 minutes login
- Customer service - Grace period of 48 hours for free changes to reservations
- Environmental improvements - contribution for carbon and plastic emissions in 5 years
- New Ryanair Choice options – Annual rate of €199 for free seats, fast-track and priority boarding. for frequent guests
- Digital enhancements - New option to search for fares, tickets for sporting events, travel guides and faster access on mobile