Baggage wrapping services
General information
Passengers are advised to check the rules/policies of the Air Carrier they are traveling with regarding hold and cabin baggage. It can set its own rules regarding passenger baggage depending on the fare paid, class of travel, route, type of aircraft, government regulations, etc.
Passengers must not accept to carry in their own luggage, for any reason, objects/packages from other people, regardless of the nature of the relationship with them. They must also avoid carrying valuables in checked baggage.
Passengers are not allowed to abandon their luggage / belongings or leave them unattended in the airport perimeter.
Security screening of passengers and their luggage
In accordance with the legal provisions, the state institution responsible for security control at the airport is the Romanian Intelligence Service, thus, at the security control filters, passengers are obliged to comply with the instructions of the security operators.
In order to go through the security check, passengers must remove their coat (jacket, jacket, sweater), belt, watch, empty the contents of their pockets, put them in the specially designed plastic tray and present them separately for the security check.
Security operators may ask the passenger to remove other items of clothing and/or other items, if applicable.
Hand luggage
Passengers are entitled to one carry-on bag, but it must be within the weight and size limits specific to each company and ticket type. Hand luggage consists of a small piece of luggage that can be taken into the aircraft cabin. Please use the special devices near the check-in desks to check that your hand luggage does not exceed the size allowance. Please see the web page of Company your airline to find out about different baggage policies.
Checked baggage
When your checked baggage is handed in at check-in, it will go into the custody of the airline you are traveling with and an identification tag will be issued. We recommend that you write your name, address and a telephone number on your checked baggage where you can be contacted.
Prohibited items in hand luggage
Before traveling we recommend:
- find out about the conditions regarding the transport of liquids at connecting airports, in the case of a connecting flight.
- find out about the size and weight of hand luggage allowed by the airline you are traveling with.
Each airline has its own carry-on size and weight policy.
Other information on prohibited items: https://www.sri.ro/securitatea-aviatiei-civile
Pistols, firearms or other devices that launch projectiles:
- all types of firearms (pistols, revolvers, rifles, rifles);
- toy weapons, children and imitations of firearms, which can be confused with real weapons;
- parts of firearms, except telescopic sightings;
- missile launchers; starting pistols; toy guns and rifles of all kinds;
- compressed air and CO2 weapons (pistols, shotguns, rifles, rifles and ball guns);
- bows, crossbows and arrows;
- harpoons and harpoon launchers;
- slingshots and catapults
Detailed examples of prohibited items in this category
Paralyzing devices:
- electric shock devices such as electric shock guns, tasers and electric shock rods;
- stunning devices and devices for killing animals;
- neutralizing and incapacitating chemicals, gases, and sprays such as tear-irritant sprays, pepper sprays, chili sprays, tear gas, acid sprays, and repellent sprays for animals
Detailed examples of prohibited items in this category
Objects with a sharp point or edge:
- objects designed to cut/chop (axes, axes and cleavers);
- ice breakers;
- razor blades;
- cutters;
- knives with blades longer than 6 cm;
- scissors with blades longer than 6 cm, measured from the shaft;
- martial arts equipment, with a sharp point or a sharp blade;
- swords and spades
Detailed examples of prohibited items in this category
Work tools
- crumbs;
- drills and drill bits, including portable electric cordless drills;
- blade or rod tools longer than 6 cm, such as screwdrivers and chisels;
- saws, including portable electric chainsaws;
- welding burners;
- bolt guns and nail guns;.
Detailed examples of prohibited items in this category
Blunt instruments
- baseball and softball bats;
- sticks;
- martial arts specific equipment.
Detailed examples of prohibited items in this category
Explosive and incendiary substances and devices
- ammunition;
- detonating boxes;
- detonators and wicks;
- copies or imitations of explosive devices;
- mines, grenades and other military explosive devices;
- fireworks and other pyrotechnic articles;
- smoke bombs and smoke cartridges;
- dynamite, gunpowder and plastic explosives.
Detailed examples of prohibited items in this category
For rules on security measures applied in the field of aviation, please consult the IMPLEMENTING REGULATION (EU) 2015/1998 of the COMMISSION of 5 November 2015 establishing detailed measures for the implementation of the common basic standards in the field of aviation security.
Items prohibited in checked baggage
Make sure that there are no items in your luggage that may be prohibited for carriage. The fact that you forgot them is not an exception to being allowed to keep them during the trip. We recommend that you do not carry packages or items received from other people for this purpose.
Explosive and incendiary substances and devices that can be used to cause serious injury or endanger the safety of the aircraft may not be carried in checked baggage, including:
- ammunition;
- detonating boxes;
- detonators and wicks;
- mines, grenades and other military explosive devices;
- fireworks and other pyrotechnic articles;
- smoke bombs and cartridges;
- dynamite, gunpowder and plastic explosives.
Detailed examples of prohibited items in this category
Milk and baby food in hand luggage
You can carry powdered milk, infant milk or any other baby food in your hand luggage, in sufficient quantities for the duration of the flight.
Drugs
Liquid medicine can be carried in the necessary amount during the trip, but it must be in a resealable bag, together with the medical prescription.
Responsibilities of airlines with respect to checked baggage
Checked baggage will be transported on the same aircraft as you. If this will not be possible for reasons beyond our control, the airline you are traveling with has the obligation to transport it to your destination that is written on the electronic ticket, in the shortest possible time.
Baggage weight
Each company has its own policy regarding accepted baggage weight and dimensions. For information contact the airline with which you fly.
Excess baggage
Any difference in the weight of checked baggage compared to the limit imposed by the company is charged additionally, rate also set by the company.
Bicycles or other sports items are accepted by airlines under their own terms and conditions.
Collection and delivery of checked baggage
You must collect your checked baggage when you arrive at your destination. If you do not collect it within a reasonable time, it is taken into the custody of the AIRLINE you traveled with, who may charge you a storage fee.
If it is not claimed and collected within one month from the date on which it is brought to the destination, the airline may dispose of it in any way without having any material responsibility towards you. Only the owner of checked baggage and identification tag is entitled to collect it.
Checked Baggage is in the custody of the airline and will only be handed over to the owner upon presentation of the identification tag or any legally authorized person.
Lost luggage
If your luggage does not arrive at its destination, you must contact the airline. Within the Cluj "Avram Iancu" International Airport there are two Lost&Found offices, with the following contact details:
Lost & Found
Lost & Found TAROM
for TAROM airline flights
Str. Traian Vuia no. 149-151, Cluj "Avram Iancu" International Airport
Ticketing and reservations
Phone: + 40 264 307 568
+40 264 307 569
+40 264 307 500- ext. 271
E-mail: agcluj@tarom.ro
Lost & Found Menzies Aviation
for the rest of the airlines
Str. Traian Vuia no. 149-151, Cluj "Avram Iancu" International Airport
Ticketing and reservations
Phone: + 40 264 307 518
+ 40 751 093 654
Lost goods or objects
For goods and objects lost in the restricted area of the terminals you can contact the Border Police at the following contact details:
Border Police
Str. Traian Vuia no. 149-151, International Airport Avram Iancu Cluj
Phone: + 40 264 307 500
+ 40 264 307 530
For lost goods and objects in the public area of the terminals you can contact the Air Transport Police at the following contact details:
Air Transport Police
Str. Traian Vuia no. 149-151, Avram Iancu Cluj International Airport
Phone: + 40 264 307 500
+ 40 264 307 546
Animal transport
Depending on the terms and conditions of the airline, the transport of small live animals in the PET class (pets with a maximum weight of 6 kg), dogs or cats, in special cages, with the obligation of the owner to keep them, is accepted in the passenger cabin in your arms during the flight.
Medium-sized live animals, dogs or cats, in standardized cages in accordance with IATA regulations may be carried in the hold, but no more than three per flight. For additional details, please contact the airline with whom you travel. For other conditions regarding traveling with animals please go to the following link.
Human remains
Human remains are not accepted for carriage on passenger flights to any destination. The transport of funeral urns is possible based on a prior arrangement.
